Owner and operator
City of Innsbruck Municipal Department-I, City Department Information technology and communication technology.
Guidelines for incoming e-mail traffic
- Document formats:
All e-mails that do not comply with the permitted formats will not be delivered. An automatically generated message is sent to the sender stating that the e-mail could not be delivered. In this case, resend the e-mail with a valid file format. - E-mail size limit:
E-mails that exceed a size of 15 MB including attachment will not be accepted. - Number of recipients:
Incoming e-mails that exceed the maximum number of 50 recipients will not be delivered. - Encryption:
Encrypted e-mails will not be accepted for security reasons (this also applies to all encrypted or password-protected file attachments or sub-components). - Viruses and malware:
E-mails that are recognized by the antivirus system of Magistrat as virus-infected will not be accepted or will be deleted immediately. The sender will not be notified. - SPAM handling:
A two-stage approach is used for SPAM defense:- All emails with a Source Adresse listed on zen.spamhaus.org are not accepted as potential SPAMMER! A corresponding error message will be sent to the sender!
- All other emails classified as SPAM will be quarantined and deleted or delivered by the recipient after checking.
- Organization-related e-mail addressesdressen:
When communicating with the departments of the City of Innsbruckmagistrate, please use organization-related e-mail addressesdressen, such as those published on the website www.innsbruck.gv.at or found on mail signatures. This ensures that your request will be processed regardless of the availability of a specific administrator.
Guidelines for outgoing e-mail traffic
- Digital signature, official signature
No outgoing emails from the city ofmagistrat are currently digitally signed. However, e-mails may contain officially signed documents as attachments.
Communication with certain defined partners is exclusively encrypted.
Allowed formats for file attachments
You can send the following document formats by e-mail to the departments of the City of Innsbruck:
Type | Name | Suffix |
---|---|---|
Text | ASCI (ISO 8859-1), UTF-8 | *.TXT, *.TEX, *.XML, *.XSL, *.CSV |
Document | Portable Document Format | |
Rich Text Format | *.RTF | |
MS Office Word | *.DOC, *.DOCX | |
MS Office Excel | *.XLS, *.XLSX | |
MS Office PowerPoint | *.PPT,*.PPTX | |
Message format | *.MSG | |
Postscript | *.PCL, *.PS | |
Graphics Interchange Format | Graphics Interchange Format | *.GIF |
JPEG File Interchange Format | *.JPG, *.JPE, *.JPEG | |
Picture exchange | *.PCX | |
Windows Bitmap | *.BMP | |
Tagged Image File Format | *.TIF, *.TIFF | |
Portable Network Graphics | *.PNG | |
AutoCAD Drawing | *.DWG | |
Drawing Interchange Format | *.DXF | |
Web Formats | Hypertext Markup Language | *.HTML, *.HTM |
Extensible Hypertext Markup Language | *.XHTML | |
Extensible Markup Language | *.XML | |
Cascading Style Sheets | *.CSS | |
Certificates | DER, CER | *.DER, *.CER |
Certificate Revocation List | *.CRL | |
Privacy Enhanced Mail | *.PEM | |
Compression | ZIP FILE | *.ZIP |
Roshal Archive | *.RAR | |
GNU zip | *.GZIP | |
7Zip | *.7Z | |
Other | Windows Backup File | *.BKF |
ISO image | *.ISO |
You will receive the following document formats by mail from the city of Innsbruck:
Type | Designation | Suffix |
---|---|---|
Text | ASCI (ISO 8859-1), UTF-8 | *.TXT, *.TEX, *.XML, *.XSL, *.CSV |
Document/Print | Portable Document Format | |
Rich Text Format | *.RTF | |
MS Office Word | *.DOC, *.DOCX | |
MS Office Excel | *.XLS, *.XLSX | |
MS Office PowerPoint | *.PPT, *.PPTX | |
Message format | *.MSG | |
Postscript | *.PS, *.PCL | |
Graphics | Graphics Interchange Format | *.GIF |
JPEG File Interchange Format | *.JPG, *.JPE, *.JPEG | |
Picture exchange | *.PCX | |
Windows Bitmap | *.BMP | |
Tagged Image File Format | *.TIF, *.TIFF | |
Portable Network Graphics | *.PNG | |
AutoCAD Drawing | *.DWG | |
Drawing Interchange Format | *.DXF | |
Web Formats | Hypertext Markup Language | *.HTML, *.HTM |
Extensible Hypertext Markup Language | *.XHTML | |
Extensible Markup Language | *.XML | |
Cascading Style Sheets | *.CSS | |
Certificates | DER, CER | *.DER, *.CER |
Certificate Revocation List | *.CRL | |
Privacy Enhanced Mail | *.PEM | |
Compression | ZIP | *.ZIP |
Roshal Archive | *.RAR | |
GNU zip | *.GZIP | |
7Zip | *.7Z | |
Other | Windows Backup File | *.BKF |
ISO image | *.ISO |