Legally effective contribution to the citymagistrat Innsbruck

The legally effective submission of applications to the Citymagistrat Innsbruck is based on the following announcement:

In the following, the contents are reproduced in simpler language. However, the announcement linked above applies.

Legally effective submission

For the legally effective submission of written submissions(§ 13 AVG, § 86b BAO) and written notifications to all authorities and offices of the City of Innsbruck, you can use the followingdressen:

Submission via:

• Post:
  City of Innsbruck
  Maria-Theresien-Straße 18
  6020 Innsbruck
• Hand in in person at:
  • City Department General services (mailbox, room 1302)
  • City Adminstrative Group MA III - Planning, Building Law and Technical Infrastructure Management - Civil Engineering Intake Point (Room 3143)
• E-mail (you will receive a confirmation of receipt): post@innsbruck.gv.at
• Online form (you will receive a confirmation of receipt): www.innsbruck.gv.at/formulare

Note in accordance with § 13 AVG for electronic submissions:

• If you send submissions outside office hours, they are only deemed to have been submitted at the start of the next office hours. E-mails and online forms are not processed outside office hours. Your submissions are only deemed to have been received at the start of the next office hours, even if they have technically arrived earlier.
• dreIf you send emails directly to the personal email address of employees, it is not guaranteed that they will be forwarded. This is especially true if these employees are absent. Therefore, please send your submissions to the above-mentioned addresses for submissionsdre ssen.

Technical requirements

If you send attachments to the City of Innsbruck via an online form or e-mail, you can use the following file formats. Only these formats will be sent to you by e-mail from the City of Innsbruck:

Guidelines for incoming e-mails

• Document formats:
  Emails that do not comply with the permitted formats will not be delivered. Senders receive a message that the e-mail could not be delivered. In this case, resend the e-mail with a valid file format.
• Emails with more than 15 MB in total will not be delivered.
• E-mails with more than 50 recipients will not be delivered.
• Encrypted e-mails are not accepted for security reasons. (This also applies to all encrypted or password-protected file attachments or sub-components).
• E-mails that are recognized as dangerous by the antivirus system of Magistrat will not be accepted and will be deleted immediately. The sender will not be informed of this.
• To defend against SPAM, each e-mail is subjected to a multi-stage checking system with several modern and automated checking procedures (such as "ReputationCheck", Real-time IP Blocklist, Spoof Detection, SPF, DMARC, DKIM, Greylisting and Junk Email Detection). If these checks are passed, the email is forwarded to the other security check procedures (such as virus scan, unauthorized attachments, script detection, size restriction, etc.) and delivered or blocked.
• dreWhen communicating with the departments of the City of Innsbruck magistrat, please use the e-mail addresses of the departments and offices instead of personal e-mail addressesdreof employees. These organization-related e-mail addressesdrecan be found, for example, on the contact pages of the departments, in the e-mail signatures or on the notifications of the City of Innsbruck. This means that your concerns will be processed regardless of the availability of specific employees. If you want to submit a request with legal effect, use the dressen for a legally effective submission.

Office hours and office hours

Office hours

Monday - Thursday:
8.00-12.00 and 13.00-16.00

Friday:
8.00-12.00

Office hours

The respective office hours can be found on the notices in the offices. They can also be found on the contact pages of the offices:

Admissibility of announcements of oral hearings on the Internet

Pursuant to Section 42 para. 1 lit. a AVG, notices of oral hearings may be published on the Internet. They are available on the official notice board.

The publication of an oral hearing on the Internet is a legally effective method. If a person does not lodge an objection with the authority during office hours or directly at the hearing on the day before the hearing at the latest, they lose their status as a party to the proceedings.

Digital building submission

Building permits, building notifications and applications under the SOG can only be submitted digitally using the following online form "Bauansuchen/Bauanzeige - Einreichung":

This regulation deviates from the provisions under Legally effective submission(Section 13 para. 2 AVG, Section 29a TBO, Section 22 SOG 2021).

The maximum size and permitted file formats for attachments can be found in the online form. If the file is too large or the file format is not permitted, the submission will not be carried out.

The guidelines for incoming e-mails also apply to attachments in the online form. Attachments that contain executable files, macros or active content or use hyperlinks to content on the Internet are not considered to have been submitted with legal effect.

Notwithstanding Section 7 of the Construction Documents Ordinance 2024, there is no restriction on the size of plans.