Learn more about administrative penalties, organ mandates, anonymous dispositions, and criminal dispositions here.
What is an administrative penalty?
If you violate an administrative regulation, e.g. traffic regulations, the Trade Regulation Act or the Animal Protection Act, the administrative penalty authority can impose administrative penalties.
Organ mandates, anonymous orders and penalty orders are abbreviated administrative penalty procedures.
What is an Organmandat?
- Public supervisory bodies (e.g. police, MÜG) may levy a fine for administrative violations such as a wrongly parked car. For this purpose, an administrative penalty order - colloquially known as an administrative mandate (or parking ticket) - is usually issued. The amount of the fine can be a maximum of 90 euros.
- The Organmandat gives you the voluntary opportunity to make amends for the administrative offense by paying a smaller fine.
- You have two weeks to pay the organ mandate penalty.
- If you pay the amount within two weeks, the case is closed. Organ mandates paid on time and correctly will therefore not result in a penalty notice.
In order to pay an Organmandat, the amount of the fine must be paid into the correct account of the authority within the two-week period, stating the correct business number in the reason for payment. - If you do not pay, the mandate automatically expires. Subsequently, the institution files a criminal complaint with the administrative criminal authority. The criminal authority then issues an anonymous order or, after the perpetrator has been identified, a criminal order. The fines imposed here are usually higher.
- If you pay the amount within two weeks, the case is closed. Organ mandates paid on time and correctly will therefore not result in a penalty notice.
- There is no legal entitlement to the issuance of an organ mandate.
Can I take legal action against an organ mandate?
There is no legal remedy against organ mandates.
If you think the fine was wrongly imposed, do not pay the fine. The proceedings will then continue. For information on the subsequent steps, see "What is an anonymous order?" and "What is a penalty order?".
I have received a fine under the Tyrolean Parking Fees Act - can I take legal action?
If you believe that you have wrongly received a (short-term) parking zone fine, you can contact Service Unit Traffic and security fines.
What arguments count?
- You have a valid parking ticket for the entire parking process: Send a copy of the parking ticket and the organ mandate to Service Unit Traffic and security fines within two weeks.
- You had activated cell phone parking: Send a copy of the organ ticket and a screenshot of the parking process from the cell phone parking app within two weeks to the Service Unit Traffic and security fines
Which arguments do not count?
- The short-stay parking zone/parking street was not recognizable: The short-stay parking zone is announced with traffic signs at all entry roads to the zone. Additional road markings are not necessary.
- It is not a short-term parking zone: The supervisory body knows the location.
- You are a stranger in the city and do not know the rules: You must inform yourself in advance about the rules in the city.
- You are only slightly late due to special circumstances: If you are not sure how long an appointment will take, you should book a longer parking time, use an underground garage or travel by public transport. This also applies to medical, court or official appointments, etc.
- A loading activity was in progress: if this had been clearly recognizable, no organ mandate would have been issued.
- I did not have an organ mandate on my car: In principle, there is no legal entitlement to the issue of an organ mandate.
The employees of the authority are instructed to comply with these rules and not to grant any exceptions in the interests of the necessary equal treatment.
What is an anonymous order?
- An anonymous order is a fine and is served on a person whom the authority assumes knows or can easily determine who committed the administrative offense (e.g. registration owner of a motor vehicle).
- Anonymity orders are issued if an administrative violation is observed on duty by an organ of public supervision or on the basis of automatic monitoring (e.g. radar measurements).
- The amount of the fine may not exceed 365 euros, unless a different amount is provided for in individual laws. The penalty is usually higher than in the case of an organ mandate.
- With the anonymous disposition, you have the voluntary possibility to make up for the administrative violation by paying a lower fine.
- You have four weeks to pay the penalty of the anonymous order.
- If you pay the amount within four weeks, the case is closed. Anonymous orders paid on time and correctly therefore do not result in a penalty notice.
In order to pay an anonymous order that ends the proceedings, the penalty amount must be received in the correct account of the authority within the four-week period, stating the correct business number in the reason for payment. - If you do not pay, the anonymous order will automatically expire. The criminal authority will then investigate the offender and issue a penalty order. The fines imposed here are usually higher.
- If you pay the amount within four weeks, the case is closed. Anonymous orders paid on time and correctly therefore do not result in a penalty notice.
- There is no legal entitlement to the issuance of an anonymous decision. The authority is therefore not obliged to automatically proceed with an anonymous decision.
Can I take legal action against an anonymous decision?
There is no legal remedy against anonymous orders.
If you believe that the penalty has been wrongly imposed, do not pay the penalty amount. The proceedings will then continue. For further/following steps, read "What is a penalty order?".
What is a penalty order?
- A penalty order is a penalty notice by which a fine of up to 600 euros can be imposed for administrative violations that have been detected and reported by an authority, an organ of public supervision or by automatic surveillance (e.g. police, MÜG, radar surveillance).
- A penalty order can also be issued if you
- fail to pay an organ mandate within two weeks.
- fail to pay an anonymous order within four weeks.
Can I appeal against a punishment order?
If you disagree with the punishment itself or the amount of the punishment, you can appeal it.
You can only appeal:
- within two weeks of service,
- at the authority from which the penalty order originates,
- in writing (mail, fax, e-mail) or orally on the record (not by telephone!).
Important notes:
- The sender bears the risks associated with each method of transmission (e.g. transmission errors, loss of the document, input errors for mail addresses or FAX numbers, etc.).
- Submission by electronic means outside office hours remains ineffective until they are resumed (risk of missing the deadline).
Based on your objection, the ordinary procedure will be initiated, in which your objections will be examined. You can comment on the accusations made and - with regard to the amount of any penalty - provide information on your financial and other personal circumstances.
Who is responsible for what penalties?
For organ mandates and anonymous orders of the city of Innsbruck, the Service Unit Traffic and security fines.. is responsible.
The following units are responsible for conducting administrative penalty proceedings for violations of the following laws and regulations:
Traffic and Security Penalties Unit
- Contact: Service Unit Traffic and security fines.
- Tyrolean Youth Act
- Road traffic regulations concerning stationary traffic and non-traffic road use
- Tyrolean parking levy law(chargeable short-stay parking zones / parking streets)
- Tyrolean road law
- Provincial Police Act, unless this is the responsibility of the Magistratsabteilung V, Veterinärwesen, or the Provincial Police is responsible
- Tyrolean Events Act
- Tyrolean Field Protection Act, unless the Magistratsabteilung III, Land- und Forstwirtschaft, is entrusted with it
- Registration Act
- Price Labelling Act, unless the Magistratsabteilung V, Lebensmitteaufsicht, Marktwesen, is entrusted with it
- Railroad Act
- AIDS Act
- Container Safety Act
- Air Pollution Control Act (IG-L)
- Federal Road Toll Act
- Pyrotechnics Storage Ordinance
- Tobacco Act
- Tyrolean camping law except for plant-related procedures
- COVID-19 measures act
- Epidemic Law
- Various local police ordinances (e.g. alcohol ordinance, noise abatement ordinance, parking regulations, etc.)
General Administrative Penalties Unit
- Contact: Service Unit General administrative penalties..
- Employment of Foreigners Act (AuslBG)
- General Social Security Act (ASVG)
- Wage and Social Dumping Prevention Act (LSD-BG)
- Unemployment Insurance Act (AlVG)
- Federal Statistics Act (Bundesstatistik-/Handelsstatistikgesetz) Civilian Service Act (ZDG)
- Tyrolean Fire Police Regulations (TFPO)
- Measurement and Calibration Act (MEG) + Prepackaging Ordinance (FPVO)
- Waste Management Act (AWG/ TAWG)
- Employee Protection Act (ASchG)
- Labor Inspection Act (ArbIG)
- Working Hours Act (AZG)
- Work Rest Act (ARG)
- Integration Act (IntG)
- Settlement and Residence Act (NAG)
- Tyrolean Minimum Security Act (TMSG)
- Tyrolean basic provision law (T-GVG)
- Compulsory Schooling Act (SchPflG)
- Forestry Act (ForstG)
- Tyrolean Nature Conservation Act (TNSchG)
- Tyrolean Building Code (TBO)
- Water Rights Act (Wasserrechtsgesetz)
- Tyrolean Regional Planning Act (TROG)
- Trade regulations (GewO) + subsidiary regulations under trade law
- Animal Protection Act (Tierschutzgesetz) + ancillary provisions under animal protection law (tierschutzrechtliche Nebenvorschriften)
- Foodstuffs law (LMSVG) + ancillary provisions under foodstuffs law
- Law on the import of medicinal products (AWEG)
The Provincial Police Directorate is responsible for e.g
- Matters according to the Motor Vehicle Act
- Driver's license law
- Assembly Act
- Weapons Act
- Road Traffic Act (with the exception of stationary traffic and road use not related to traffic)
How do I pay a fine?
At the end of your penalty notice you will find all the information you need to make a payment. If the recipient is not specified, this information can be found on the letterhead and in the footer of the penalty notice.
For domestic payments and cross-border euro payments within the EEA, the IBAN is sufficient. You only need the BIC, which is also given, if you are paying from a country outside the European Union. Please be sure to enter the 12-digit payment reference when making the payment so that the payment can be allocated correctly. Please also make sure that you pay the penalties on time!
Organ penalty orders (also known as "penalty notices") are paid in the same way, whereby the recipient is already listed on the enclosed payment slipdru.